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Digital Agencies: How to Secure Your Projects Against Scope Creep and Miscommunication

In Belgium, the “Fix Price” model remains the standard for most IT projects. Yet, the gap between a written specification document and the final deliverable is often a source of costly friction. Here’s a pragmatic approach to transform your specifications into “visual contracts” and protect your team’s profitability.


It’s a classic scenario for any Project Manager in Namur, Brussels, or Liège. The tender is won, the scope is defined on paper, and development begins. Everything seems clear.

Then, a few weeks later, the dreaded phrase comes up during a steering committee meeting: “This isn’t quite what I had in mind during our discussion…”

This is the beginning of Scope Creep. The client is convinced the feature was implicit. Your team knows it’s out of scope. To preserve the business relationship, you often end up making a “gesture” and absorbing the additional work.

In an economic context where protecting margins is crucial, these unbillable development hours weigh heavily on the agency’s performance. The problem isn’t your developers’ competence, but the ambiguity of the initial document.

The “Requirements Document” is No Longer Sufficient

The problem with traditional Requirements Documents is that they’re literary texts for a logical product. They leave too much room for interpretation.

Ontologiq’s approach aims to bridge this gap. Rather than validating blocks of text, our engine generates a visual ontology of the project before a single line of code is written.

Concretely, this allows you to present your client not with an abstract list of features, but with an interactive graph of business rules:

  • “If we modify the validation flow here, these are the three modules that will be impacted there.”

This transforms the discussion. You’re no longer debating opinions, but structural logic. The graph becomes a “visual contract”. If the client requests a change along the way, the architectural impact is immediately visible. Negotiating the Change Request then becomes factual and calm.

Brussels and the Complexity of Communication

The other challenge specific to our market is linguistic nuance. In business environments in Brussels, meetings often juggle between French, English, and Dutch. Even with the best intentions, technical subtleties are often lost in translation or meeting minutes.

This is where Ontologiq’s Meeting Bot provides additional security.

  1. It integrates with your meetings (Teams, Google Meet) to capture exchanges.
  2. It doesn’t just create a summary: it extracts the raw business logic.
  3. It detects inconsistencies or vague requirements so you can clarify them before launching sprints.

Valorizing Your Advisory Role

Using a solution like Ontologiq is also a way to reassure your corporate or institutional clients. It demonstrates rigor in managing their intellectual assets and a commitment to total transparency.

For a digital agency, it’s the assurance of drastically reducing “re-work” and keeping your teams focused on creating value, rather than correcting misunderstandings.

In summary, Ontologiq allows you to:

  • Align Business and IT on a common, visual vision.
  • Objectify change requests (Change Requests).
  • Document the logic as you go, facilitating future maintenance.

Don’t let ambiguity eat away at your projects.

[Book a demo] – Let’s discuss how to integrate this logic into your current workflows.